terms & conditions

Shop Policies

Last updated on 28 august, 2020


Processing time

The time crew gear need to prepare an order for dispatch varies, however we do aim to send out all of our orders within 2 working days.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. crew gear are not responsible for delays due to customs.

Payment options

crew gear uses Stripe for taking payments. For details please refer to Stripe Payments policy.

Returns & exchanges

crew gear gladly accepts returns and exchanges for all items.

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.